Privacy Policy

At Walton Bed Centre, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website ( https://waltonbedcentre.shop/ as a customer located in the United Kingdom.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information
Name, billing address, shipping address, email address, phone number and payment details (processed securely by third-party providers).

Order Information
Products purchased, transaction history and any order notes you provide.

Device and Usage Information
IP address, browser type, operating system, referring URLs and cookies.

Marketing Preferences
Your optional newsletter and communication opt-in status.

We do not store full payment card details. All payments are securely processed by trusted providers such as Stripe.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Communicate with you about your order or account
Send optional marketing messages if you have opted in
Improve and personalise your shopping experience
Detect and prevent fraud or misuse
Comply with legal and regulatory requirements

3. Legal Basis for Processing (UK GDPR)

For customers in the United Kingdom, we process your personal data under:

Contract – to fulfil your orders
Legitimate Interests – to operate and improve our services and prevent fraud
Consent – for marketing communications
Legal Obligation – to comply with tax, accounting and regulatory laws

4. Sharing Your Information

We do not sell your personal data.
We only share information with trusted third parties when required to provide our services, including:

Payment processors such as Stripe
Delivery and courier services
Email and communication service providers
Analytics and website performance tools such as Google Analytics

These third parties only access the data necessary to perform their services and are required to keep your information secure.

5. Cookies and Tracking Technologies

We use cookies to:

Remember your cart and preferences
Improve website performance
Analyse visitor behaviour
Personalise your shopping experience

You may disable cookies in your browser settings, but some site functions may not work correctly.

6. Your Rights (UK GDPR)

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data where applicable
Object to certain types of processing
Withdraw consent for marketing at any time
Request data portability for information you provided

To exercise these rights, please contact us at support@waltonbedcentre.shop

7. Data Retention

We keep your information only as long as necessary to:

Complete your orders
Provide support
Meet legal and tax obligations
Resolve disputes and enforce agreements

When your data is no longer needed, it is securely deleted or anonymised.

8. Data Security

We use secure servers, SSL encryption and restricted access controls to protect your information as best as possible.

9. International Data Transfers

Certain service providers may store or process data outside the UK.
When this occurs, we ensure proper safeguards are in place according to UK GDPR requirements.

10. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices. Please review their policies before providing personal information.

11. Children’s Privacy

Our website is not intended for children under 16 years old.
We do not knowingly collect personal information from minors.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

Business Name: Walton Bed Centre
Website: https://waltonbedcentre.shop/
Address: 213-217 Walton Rd, Liverpool L4 4AJ, United Kingdom
Phone:+44 151 207 9862
Email: support@waltonbedcentre.shop
Opening Hours: Monday to Saturday, 9:00 AM – 5:00 PM